Refund Policy

Last updated 8 November 2026

If a product is not right for you, you can ask for your money back within 14 days of buying it.

The Comba Sampler

The Comba Sampler is free, so there is nothing to refund.

Products and instruments

  • Ask within 14 days of the date on your receipt, and you get a full refund.
  • You do not have to give a reason. If something went wrong, though, please tell us. We may be able to fix it for you.
  • The refund goes back to the payment method you used.

How to ask for a refund

Email us at contact@combamusic.com with the email address you bought with and your order number, which is on your receipt. You can also ask Paddle, our reseller and Merchant of Record, at paddle.net. Paddle processes every refund.

After a refund

When an order is refunded, the licence for it ends. The product will no longer unlock on new computers, and you must remove it from the computers where it is installed.

When we may say no

We may refuse a refund after 14 days, or where there are clear signs of abuse, such as buying and refunding the same product more than once.

Your legal rights

This policy adds to your rights under consumer law, including the right to cancel that consumers have in the EU, the UK and some other countries. It never takes those rights away. Our full terms are in the Terms and Conditions.